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This privacy policy explains how we use any personal information we collect about you when you use this website. At Amelie’s Kitchen, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

What information do we collect about you?

We collect information about you when you make an enquiry with us or place an order for products or services which includes your name, address, telephone numbers and email address. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. 

Amelie’s Kitchen will not share your information for marketing purposes with other companies or businesses.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing

You have a right at any time to stop us from contacting you for marketing purposes.

Photographs of the services that we provide for you may be used on social media platforms, this website, wedding blogs and other websites. Should you wish to opt out please contact us via email.

If you no longer wish to be contacted for marketing purposes, please email hello@amelies-kitchen.co.uk

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Google Analytics

When someone visits www.amelies-kitchen.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies, however, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Security

Your security is very important to us. We take all reasonable steps to ensure that data is held and processed securely. This includes ensuring my site and those other services I use SSL (secure internet connections) and data is encrypted where possible.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 29 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email: hello@amelies-kitchen.co.uk

by post: Helen Ward, Amelie’s Kitchen,
29 Colchester Road, Ipswich, Suffolk   IP4 3BT