Dispatch times – We aim to ship within 1 – 2 working days unless otherwise stated.
We ship internationally.
Orders paid for using Paypal will be shipped to your Paypal shipping address – please ensure this is correct before placing your order.
All stencils have been laser cut in-house using FDA compliant food grade film and are intended for cake decorating use, however, they would also be suitable for craft uses.
We recommend washing in warm soapy water and thoroughly drying before use. Store the stencils flat.
Some stencils may have slight yellowing around the cut marks, this is perfectly normal and is a part of the laser cutting process.
Some stencils, because of their intricate nature, may need a piece of tulle netting stretched over them prior to scraping royal icing through, to avoid any bleed. We recommend holding the stencil around the cake before using to see if this is a requirement.
The stencil may be cut down to size using a sharp craft knife or scissors.

Refunds
It is our aim to provide complete customer satisfaction. We cannot refund postage costs but, if you are unhappy with your purchase, for whatever reason, email helen@amelies-kitchen.co.uk in the first instance and we will aim to resolve the situation.